# Disabling IPV6

This issue might be caused by IPV6 being enabled on your computer. A Windows bug can cause the requests to fail when going through ipv6 and it can be safely disabled.\
\
1\. Open the **Control Panel** (through the Cortana search box for example).\
2\. Open **Network and Internet**.

<figure><img src="/files/ugANgnEISgxAjQ4HbpBl" alt=""><figcaption></figcaption></figure>

3\. Open **Network and Sharing Center**.

<figure><img src="/files/6ekIIdUfK05IYP9voxwh" alt=""><figcaption></figcaption></figure>

4\. Click **Change Adapter Settings**.

<figure><img src="/files/RP1QAX2Y55j02laa4LWp" alt=""><figcaption></figcaption></figure>

5\. Right-click your connection and go to **Properties**.

<figure><img src="/files/vosH1ujhomSQbxFMJ8NH" alt=""><figcaption></figcaption></figure>

6\. Uncheck the box next to **Internet Protocol Version 6 (TCP/IPv6) to disable it.**

<div align="left"><figure><img src="/files/IDsGWSdlwOUCSUrCkpEh" alt=""><figcaption></figcaption></figure></div>

7\. Select **OK to confirm** the change.

<div align="left"><figure><img src="/files/2M0vI2htWZp3OWhhxXA6" alt=""><figcaption></figcaption></figure></div>

8\. **Restart the computer** and try again running the launcher.


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