# Disabling IPV6

This issue might be caused by IPV6 being enabled on your computer. A Windows bug can cause the requests to fail when going through ipv6 and it can be safely disabled.\
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1\. Open the **Control Panel** (through the Cortana search box for example).\
2\. Open **Network and Internet**.

<figure><img src="https://352575278-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LmZ48Gg-hWqQWenxAnx%2Fuploads%2Fgit-blob-155ce6e55127984b23317c867e485c8f557c29e2%2F45070.png?alt=media" alt=""><figcaption></figcaption></figure>

3\. Open **Network and Sharing Center**.

<figure><img src="https://352575278-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LmZ48Gg-hWqQWenxAnx%2Fuploads%2Fgit-blob-32c849eb33a8ad0fc0a390da24dd02b6b7f7fefd%2F45074.png?alt=media" alt=""><figcaption></figcaption></figure>

4\. Click **Change Adapter Settings**.

<figure><img src="https://352575278-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LmZ48Gg-hWqQWenxAnx%2Fuploads%2Fgit-blob-6bfbcc238748b357c1c2286fb6c0c513fa25d1ad%2Fgrafik%20(24).png?alt=media" alt=""><figcaption></figcaption></figure>

5\. Right-click your connection and go to **Properties**.

<figure><img src="https://352575278-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LmZ48Gg-hWqQWenxAnx%2Fuploads%2Fgit-blob-7e79fc78278eb307abad15747a2fec6504718eef%2Fgrafik%20(25).png?alt=media" alt=""><figcaption></figcaption></figure>

6\. Uncheck the box next to **Internet Protocol Version 6 (TCP/IPv6) to disable it.**

<div align="left"><figure><img src="https://352575278-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LmZ48Gg-hWqQWenxAnx%2Fuploads%2Fgit-blob-376a123ec9885831744559de49af4c782a60b2a9%2Fgrafik%20(26).png?alt=media" alt=""><figcaption></figcaption></figure></div>

7\. Select **OK to confirm** the change.

<div align="left"><figure><img src="https://352575278-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LmZ48Gg-hWqQWenxAnx%2Fuploads%2Fgit-blob-936f4a27ab7e707cec2e13bd42fc5228a4357799%2F45080%20(1).png?alt=media" alt=""><figcaption></figcaption></figure></div>

8\. **Restart the computer** and try again running the launcher.